Surveillance and key holding

According to the modification of the Private Security Law published in the BOE on the 18th of February 2011, to avoid calling out law enforcement services unnecessarily due to false alarms, it is established that an alarm can only be considered as legitimately verified if 2 signals from 2 different sensors are activated one after the other (in Catalonia IRP/198/2020). Consequently, after a sensor has triggered an alarm, the Control Headquarters will notify the Client but not the Police.

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To address this problem, SIPGRUP has put into place the Surveillance and Key Holding Service, in order to offer maximum security and peace of mind to clients who have to leave their house/business for whatever reason or who may desire more convenience to avoid unnecessary travelling.

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Key holding in the rapid-reaction vehicle

We look after the keys to your home or business in our response vehicles. The keys are encrypted for maximum security.

Response for verification

In the event of an alarm being triggered, our security guards immediately set out (rapid response) to go to your home or business, to perform a visual inspection and to rule out false alarms. In the event of any irregularity, law enforcement services will be notified.

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Double intervention Security Guard + Police

Once our operators have confirmed that a robbery attempt is underway, we immediately inform the police and we send out a security guard.

The Security Guard will help the Police to enter if it is necessary, and in the event of robbery or damages, will remain in your home/business until a family member or supervisor can come and take charge. We reset the security system and draw up a report for the insurance company.

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On-site surveillance services

We also offer Surveillance services aimed at interior, perimeter, and exterior surveillance of facilities, access control for vehicles, buildings, work sites, businesses, and all types of events, among other things.

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